Vancouver Auto Repair

(360) 952-8039updated hours:
Mon - Sat: 8:00 AM - 5:00 PM
1

Nothing honest about them. Took advantage of my daughter’s inexperience and age. For a ridiculously overpriced oil change she came away with coolant that was not checked/filled and was found to be low a month later. The electronics in her steering wheel was also no longer working after leaving there. When she brought the car back in to address the issue they were Extremely rude and told her they were not obligated to fix it. Impressive customer service. Would absolutely not recommend this place

5

Service is fast and efficient and the staff in the front, especially Suzie, are terrific. No matter what the problem, it is diagnosed and a fair estimate for the work is given in understandable terms. They also evaluate all of your car's systems and make recommendations for service with no pressure. I have been in the area for five years and Honest 1 has never let me down.

5

Honest 1 has never failed to provide excellent service, appropriate evaluation of my car's status without suggesting unnecessary or marginal repairs that can be postponed. They have been friendly, courteous and always provided understanding if an appointment must be changed. I highly recommend Honest 1 for care of your car and don't forget they often have some great coupon discounts.

2

Took my daughters car in yesterday to check out her battery which I was told was bad so I wanted to run it to the Toyota dealership to see if they would give me a discount since the battery was only 3 yrs old...Honest one charged me 51.00 dollars to check the battery...I asked them at the time if they would apply that to the battery price if I came back which they said they would...after going to Toyota,which they said 151.00 for a battery and a 10 percent discount (136.00) I went back to Honest One because I already was 51 dollars in and told them my quote from Toyota and the lady said they would give me a discount(she had told me the battery was 150.00 on the first trip) ...signed a bill for 118 which I thought was great but now on my credit card I have two charges 51 and 118...my receipt shows the 51 off of 150 but still the two tickets now add up to 169 so that is no discount no matter how you do the math and most places in town do not charge a fee to check a battery...also bought a battery from them last year at 135.00...so beware ...( I realize no battery is 118 but my bill should not have been 169 when told they would give me a discount)

5

I thought it was a very pleasant place the workers there proficient and the management was fantastic and I will go back thank you Honest-1 Auto Care

1

I hade Honest one do a alignment on my car. Online it said it would cost $79 but when I went to pick it up it was over $100. I showed them the online price and they wouldn’t honor that price saying corporate needed to change that price. I’m sorry but if your advertising a price online, you need to honor that price.

Hello Larry. The customer you were in with did receive a discount, however, with hazmat, shop supplies and state sales tax, that does add to the price. If you have any questions, do not hesitate to contact our shop at 360-952-8039 or have the customer contact us. Thank you for your review.

- Honest-1 Auto Care Vancouver Mill Plain
5

great care given for my 3 cars. I've never been "pushed" to have any work done. Susie is the best.

5

I am very happy with the service I received from Honest-1. They communicate about cost upfront and I trust them.

Thank you. It's a pleasure to help.

- Honest-1 Auto Care Vancouver Mill Plain
5

I love this place! All of the staff are friendly, courteous, kind and very helpful. I will never go anywhere else. I'm always greeted with a smile and made to feel comfortable while waiting for my car. THANKS!!

5

I love this location! I purchased a Groupon special a year ago, and have taken my truck in to be serviced and or the oil changed four times now. I'm always treated with the utmost respect and greeted with a smile. My truck is in great condition. They always make sure to let me know what issues could potentially arise based on their inspection, and what it will cost to fix it. I am never pressured into doing anything, but just given the information needed to make an informed decision. No hard core sales tactics or pressure. I truly appreciate that. Give them a try. You will be pleasantly surprised.

Thank you for the review Pamela. As always, if you have any questions or concerns, do not hesitate to stop by or give us a call.

- Honest-1 Auto Care Vancouver Mill Plain
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