I've been here twice and have been impressed both times. The front office manager (I am blanking on his name, sorry) is polite, courteous and straight forward. Honest 1 does not pad the bill or push unnecessary repairs. For example, my driver side window was stuck down and I needed an estimate to fix it. Honest 1 was booked solid so I took it somewhere else and they took my door apart (and didn't reassemble it) and gave me an ''estimate'' of about $3000 in repairs including, ''leaking fuel line, leaking radiator, replace shocks, replace struts''. I was born at night but not last night. I knew there were no leaks and also that the shocks and struts were fine. I took the estimate and my disassembled door to Honest 1 and asked for a 21 point inspection. I didn't show them the other estimate until after I heard their findings. There were exactly two things other than the door motor that matched. And the cost including the window repair was less than $650. I will never bother going anywhere else again; if they're booked, it is worth the wait for an opening!