Vancouver Auto Repair

(360) 952-8039updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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5

Needed a good amount of work done on my Volvo to keep maintenance up. They did exceptional! She's running top notch after your care. I know some euro parts are hard to come by (especially on this gem) so i did anticipate waiting. They kept in communication and the process was easy. Glad to have my car back and in such exceptionally smooth running condition. In the future I would use their help again. Thank you Aaron and Suzy for the help!

Thank you Jared for the review! Don't forget, our warranty is 36 month, 36k miles nationwide if you need us for anything. It was great to serve you and the Volvo. Susie and Aaron

- Honest-1 Auto Care Vancouver Mill Plain
5

Friendly and effective!

5

Quick service. Great people to get my car running & back on the road. Will definitely bring my car to them again. Plus a 3-year warranty on work ! Very 😊 happy.. Highly recommend...

1

Took my car in to get a starter replaced, both headlights fixed .Had to bring the car back as they only fixed the one headlight that was working ...charged ne a diagnostics fee on something I already had diagnosed even after I had told them to fix both they charged me over 300 for one headlight...3 days later the bad headlight is again not working and the good one that was working still working.. So I take the vehicle back they call me after a few hours I come down and theres my car sitting in the parking lot windows down unlocked.... The guy who is a manager tells me it's my fault.. Do not trust this company to do anything .. These people clearly have no morals nor values.......I had to bring it back and Susie wants to get angry by texting me how she want leased about my honest review here. I contacted her 2 times to be sure my bad headlight was fixed she said she knows what to do. Today I drop my vehicle off for the 3rd time to get the job done .As a customer I shouldn't have to be told that Susie has the right to be angry at me for my honest review.She did admit fault to all my complaints but the price of all my work hasn't come down not has this place given me any type of discount. I'll never come back here this is the worst auto center I've been to.

5

Very Professional people, Upfront and Kind.

4.5

My brother went to Honest1 for auto care and was very pleased. So I followed and went there also. I was treated very well and very honestly. I was impressed and will definitely go to Honest1 again for any and all future auto needs. Hone4st1 is trust worthy and that is hard to come by in auto repair.

5

I've been going to Honest 1 for 10 years. They are the best in the biz!!!

1

I went in for an oil change. The most simple thing for a shop to do. I get my car back, now I have a humming and a rattle every time I turn my AC on, my glove box has come lose and they just insist it will fix itself or I could pay them to fix it, when it’s something they messed up! I would NEVER recommend this place to ANYONE! The man working on my car was asking question after question to the receptionist. I also don’t appreciate being talked down too like I don’t know how a car works by almost everyone there. Even some insisting I “make my husband or boyfriend” help me. I now have my car in worse condition then when it went in! I would NEVER go back to this place and I will NEVER recommend it!

Victoria: We didn't mess anything up. You had a HUGE rats nest in your cabin air filter/blower area. I nor my staff talked "down" to you or anything about needing a man to fix it for you. I told you to bring it back if the noise continues. Everything we do has a 3yr/36k mileage warranty. Susie, Store Manager

- Honest-1 Auto Care Vancouver Mill Plain
1

A definite upsell experience for me

Hello Steve. We appreciate you brining in your 1993 Ford pickup for us to look at the ujoints you were concerned about. Unfortunately the condition of the rusty brake system prohibits an easy repair for the 1 of 4 worn ujoints you wanted us to replace. Had the brake system been in ok condition we would have been able to disassemble and reassemble, but under actual circumstances the brakes would have to be addressed once taken apart. There was no charge for the inspection I did. As I stated at the counter, I understand your lack of moving forward, but do understand that there was definite no sale or upsell. Thank you for coming in.

- Honest-1 Auto Care Vancouver Mill Plain
5

They did a great job and were very fast. Everyone was so easy to work with. I’m glad I chose Honest-1 Auto Care.

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