Vancouver Auto Repair

(360) 869-0171updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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5

Prompt, friendly service. Was recommended by a neighbor and when I called for an appointment an actual person picked up the phone and talked to me. What a relief. Nothing builds my confidence in a business like real live people. Was in and out in an hour. Will certainly spread the word. Thank you. Lucretia

5

Excellent prompt service to replace my starter. I would recommend Honest 1 without reservation.

5

Very nice staff. Will definitely return

1

They charged over $200 for diagnostic. They said they’ll call me to let me know but never did. I called them 5 hours later and they told they don’t know what is wrong with the car. And to fully know what is wrong I have to pay an additional $1000 for them to know what is wrong with it. So I have to pay $1200 + just to diagnosis, and that is not including any repairs. Absolutely ridiculous. And the front lady was very rude. All she can said was “I don’t know”.

Hello. After smoke testing your vehicle, as part of the diagnostics process, smoke was found coming from above the fuel tank. Fuel tank removal is required to verify the source of the smoke. This source is the repair you need. Unfortunately there is additional cost to proceed. I, Aaron, was present as Susie spoke with you on the phone and then at the counter. I was not convinced you understood the information being conveyed to you. It was apparent you were in a hurry, as you were very short with Susie and didn't even get your receipt. Our work does have a nationwide parts and labor warranty, so if you are ready to proceed, just give us a call. Thank you. ~Aaron~

- Honest-1 Auto Care Vancouver Mill Plain
1

They charged over $200 for diagnostic. They said they’ll call me to let me know but never did. I called them 5 hours later and they told they don’t know what is wrong with the car. And to fully know what is wrong I have to pay an additional $1000 for them to know what is wrong with it. So I have to pay $1200 + just to diagnosis, and that is not including any repairs. Absolutely ridiculous. And the front lady was very rude. All she can said was “I don’t know”. Update: I got my car fix for $300 somewhere else, and it took less than 2 hours. There was no need to “drop the gas tank” or whatever. So a rat or a squirrel chew a hole in one of the pipe that carry gas to the fuel tank. The tech looked under my car and in less 2 minute he found the problem. Honest-1 quoted $1200 just to diagnose the car. Wow. Talk about incompetence and dishonest. “Honest-1” - change your business name, the irony is laughable.

Hello. After smoke testing your vehicle, as part of the diagnostics process, smoke was found coming from above the fuel tank. Fuel tank removal is required to verify the source of the smoke. This source is the repair you need. Unfortunately there is additional cost to proceed. I, Aaron, was present as Susie spoke with you on the phone and then at the counter. I was not convinced you understood the information being conveyed to you. It was apparent you were in a hurry, as you were very short with Susie and didn't even get your receipt. Our work does have a nationwide parts and labor warranty, so if you are ready to proceed, just give us a call. Thank you. ~Aaron~

- Honest-1 Auto Care Vancouver Mill Plain
5

Staff are amazing, always get the best customer service. I started coming here after having a bad experience else where, and now I won’t go anywhere else.

5

Awesome shop. We take all four of our family cars here and are confident and happy with the team and service.

5

Jerry was very friendly and helpful! I was in a hurry and he was able to get my car in and diagnosed the issue same morning! Thank you Honest1

5

Absolutely amazing job and great price. I called about five places looking for a quote on changing my serpentine belt and they were all almost $100 more than what I was charged here. Since I diagnosed the car myself other places also wanted to charge me a diagnostic fee ranging from $80-$200. When I called honest auto care there was a lovely lady on the phone who said they would be happy to check it free of charge and if it was just that I needed to tighten the pulley they would do that as opposed to replacing it without confirming. I dropped my vehicle off this morning, and was able to pick it up by lunchtime with my new belt. Everyone here was so courteous and kind

5

Honest-1 Auto Care Vancouver Mill Plain is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Vancouver Mill Plain (360) 952-8039 if you have any issues in accessing any area of our website.