The people are nice, but *I strongly recommend that you don't take your BMW here*. 2 hours into my scheduled oil change I stopped by for an update and they explained that my coolant hose suddenly ruptured in multiple areas due to old age and no fault of their own. They had to keep my car overnight to get the replacement part and billed me the extra $50 (for the part). Now, I am no mechanic, but I have replaced my oil a handful of times and never touched the overfill coolant line that was now mangled. At least no other or more expensive parts decided to spontaneously age out while my car was in their service. I will not be going back and I will not refer them to anyone as I don't feel that they did right by me. ** UPDATE ** My X3 started throwing intermittent Drivetrain Malfunction (check engine light) alerts soon after the service on 3/14. I had to take the car into a different shop to pay for a diagnostic to discover that the stand pipe was missing from my oil filter cap resulting in my car being driven with no oil pressure. I can only speculate how this happened, but it appears to negligence bordering on malicious as this likely resulted in extra wear on my engine.
I tried to find you in our system to check on what happened but couldn't find your name anywhere. are you sure this is the correct Honest-1??? Susie
- Honest-1 Auto Care Vancouver Mill Plain