Vancouver Auto Repair

NEVER EVER EVER TAKE YOUR CAR HERE! you will get charged for absolutely nothing. Lady sounded so sweet over the phone, their shop was close to me so i took my corvette here to simply replace the serpentine belt. they found my harmonic balancer not working, which makes sense, then gave me a price wayyy above what the cost should be. IT GETS BETTER: i go pickup the car next morning so i can tow it to my shop, i now find RUST on all 4 of my brake rotors and proceeded to get charged $224 because i didn't want to get my car serviced by them. save yourself the money and headache going somewhere else, stay safe.

Excellent and expedient service at a reasonable price. I will avoid the dealership trip on future service needs as a simple oil change takes the dealership three times as long. Furthermore, the staff at honest-1 Auto Care is much more pleasant and knowledgeable and provides more detailed info. It's nice to have faith in the work being performed from an honest and friendly knowledgeable staff. I also noticed the same courtesy being offered to all other all customers that came through the door for services as well. Thank you!

Great people! I feel valued as a customer, not as a victim.

They personalized the experience

I learned about Honest-1 Auto Care when I took a long term rental there for service at the request of the rental company. I was imediately impressed with the courtesy and knowldege of the staff. I asked them about some issues that I was having with my car and later took it in to check it out and give it a scheduled service. I had expected to be there for a while and they had a pretty accomodating waiting area that included a table where you could sit and plug in a laptop, a play area for little ones, and some comfortable chairs to sit in and watch TV. However, they took care of my car and I was back on the road.

First time coming to this shop and I am so grateful I did! The two front office individuals were very educational when talking me through my cars diagnosis, which I really appreciated because I don’t know a ton about cars. All staff members were very knowledgeable and willing. The last place I took my car told me to scrap it, so I took it here and they did a free screening and provided me with a personalized website link showing pictures of my car during the screening for evidence of their diagnosis. The website also included a point system that rated the urgency of said issues (turns out I don’t need a new car). I will be taking my car here every time because they are trustworthy!

I took a train from Seattle to purchase a used car. Scheduled an appointment for a full vehicle inspection with Honest-1 Auto Care. The car was in a worse condition than expected and I had to back out of the deal. When I called to cancel my appointment, the help desk greeted me by name right away, like an old friend. I explained my situation and they showed so much empathy telling me not to worry about the appointment. I wish all businesses had such great customer service. Even though I didn't get a chance to see them at work, I just know they'll take good care of you and your car!

Friendly staff & quick service!

Susan and Tom were great. Great communication and service! Susan even went above and beyond to try to locate a new side mirror for my Saab. I highly recommend taking your vehicle here. As a single female it was nice to not be taken advantage of, and amazing to be treated with courtesy and respect. Thank you!