A definite upsell experience for me
Hello Steve. We appreciate you brining in your 1993 Ford pickup for us to look at the ujoints you were concerned about. Unfortunately the condition of the rusty brake system prohibits an easy repair for the 1 of 4 worn ujoints you wanted us to replace. Had the brake system been in ok condition we would have been able to disassemble and reassemble, but under actual circumstances the brakes would have to be addressed once taken apart. There was no charge for the inspection I did. As I stated at the counter, I understand your lack of moving forward, but do understand that there was definite no sale or upsell. Thank you for coming in.
- Honest-1 Auto Care Vancouver Mill Plain