Vancouver Auto Repair

Going back for the fourth time to get my car repaired. Each time I go I am guaranteed it's fixed. After several hundred dollars later and a couple of days the problem is back. Headed back again tomorrow.

Honest 1 takes care of my automobile needs. They have always been friendly at the front desk and offer me transportation services as I usually get oil changes during work week. So far, their prices are lower or comparable than quotes offered at dealerships and other places.

Awesome and friendly employees. Always come here for my cars oil changes and repairs and they always do a great job!

Prompt and friendly service. Accurate evaluations and helpful advice (have not had any large-scale work done, just inspections and oil changes)

Very nice customer service. They were honest about my car and had affordable prices

The initial contact with the company was nice and polite, but upon pick-up of my vehicle, the guy who assisted us was rude, cocky and very pushy/aggressive. If that weren't enough, they did work on our car that was meant for a different car (as in, my car wouldn't even start when we went to pick it up, and what we had brought it in for in the first place had nothing to do with the car starting). We opted out of them doing any work on our car as it could be done on our own for a FRACTION of the cost they wanted to charge. I would not recommend this mechanic, and I hate giving bad reviews.

These guys are awesome.there name says it all.I used to take my car to other shops , never again . Honest-1 is the only place i trust for all of my auto repair an maintenance.

Friendly, clean, good pricing, and good service. Feel like I get all the above items when I go to H-1. Never feel as though they are trying to upsell me. They show me what concerns they have and let me decide how to proceed. I would recommend to others. Recommend setting appointments to reduce downtime.

Not very HONEST after all... I came in here for the first time to get an oil change and a tire rotation. I had a coupon for both. Before I came in I made a note to my self what position the tires were in to make sure they actually rotate them. After waiting 50 min they told me my car was ready. I came back and sure enough my tires were in the same position as last time and had not been rotated. They also marked the tire rotation coupon that I used it. I came in to get my keys and waited to see if they’re gonna tell me that my tires weren’t rotated. Just as I thought nobody told me a thing about it... so I asked them why my tires didn’t get rotated, and they said that my tires were worn out and we’re going to need replacing in about 4 months so there was no point in taking the effort to rotate them. However, my tires had deep treads and were in great condition. And even if they were not in great condition that is NOT an excuse not to perform a service that was promised you. If the customer wants a tire rotation you GIVE them a tire rotation. At the very least they should have called me and said they didn’t think it was necessary and asked me if I still wanted it. They also overfilled my oil on the oil change by about half an inch on the oil dip stick level. Any real mechanic knows this is puts extra pressure on the seals in the engine and makes them more prone to leaking which is a very expensive fix. Would not recommend this shop! Edit: The owner responded and said I was acting like the kind of customer nobody wants to have. Actually I was very kind and polite, I never even mentioned that I was not satisfied with the service to their customer service person and I did give him a chance to explain. It’s very rude and unprofessional of you to make up stuff to look better on the internet. Instead of admitting a mistake they try to blame it on me. Definitely won’t be back here.

I've come in several times to the location on 123rd over the past year, with two different cars. I know a five star rating is suspicious but so far they have been living up to their name. I have had honest and detailed service from them and I can tell I am not being ripped off. Not once have they tried to pressure me into a sale or make something up about my car in order to squeeze more money out of me. They have been extremely accommodating and thorough. Especially when I did a used car pre-purchase inspection earlier this year, the guy was straight up with me and told me not to buy the car (all the liquids inside were dirty and black, ten year old transmission fluid and failing breaks) and recommend I stay with Toyota (the brand I was driving at the time). TL;DR these people do actually give a damn about you and their quality of service.