Vancouver Auto Repair

(360) 869-0171updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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5

*VERY KNOWLEDGEABLE STAFF & VERY QUICK TO FINISH THE JOB EARLY AND RIGHT THEN AND THERE .. SO *SURPRISED THEY TOOK MY DURANGO TRUCK IN 4 SVCS LATE IN THE AFTERNOON WHEN I FIGURED THEY WOULD MAKE ME AN APPT 4 THE NEXT DAY OR SO.. THANK-YOU FOR THE AMAZING TUNEUP AND NEW OXYGEN SENSOR; THIS DURANGO RUNS LIKE AN EFFICIENT RACECAR NOW PLUS TELLING ME WHAT *ELSE THIS TRUCK NEEDS TO HAVE DONE & NOT CHARGING ME AN ARM & A LEG * PLUS * TELLING ME THIS TRUCK HAS *FOUR* OF OXYGEN SENSORS !!! 😁WHO KNEW *THAT?? SIMPLY AMAZING PEOPLE!!! IM SO VERY GLAD I FOUND U!! BRAVO!! YAAAY 4 YOU GUYS!! ** VERRRRY** IMPRESSED WITH ALL OF YOU MANY *ETERNAL THANK-YOUs FOR *EVERYONE WHOS WORKING THERE 😆😁😀😆 THANKYOU!! IM *SO HAPPY AND GRATEFUL 2 HAVE FOUND YOU!! FINALLY!! MECHANICS I CAN TRUST 2 DO THE RIGHT THING AND ARE HONEST WITH ME, TOO YIPPPEEE!!! I *WILL BE RETURNING NEXT PAYDAY FOR *MORE SERVICES YOUR DIAGNOSTIC COMPUTERS ARE SO AWESOME THERE IN THAT GARAGE!! WOOOW WOOOW WOOOOW😁😁😁😀 !!! 🦄🦄🦄A *VERY RARE FIND !!! THANK YOU!!😊

Thank you Shann for the great review! See you next time!!! Susie

- Honest-1 Auto Care Vancouver Mill Plain
1

Took them way too long to do a fuel pump replacement. I'm an electrical engineer and I did it faster than they did using a YouTube video! Don't go to Honest1! They're either scammers or incompetent. Either way, no reason to bring your car here. Edit: in response to the reply, the YouTube video that I followed had me almost finished within 2 or so hours. But it didn't correctly show me how to remove it and we didn't have the correct tools. Now, if you want to tell me it took you guys 3 hours to do the fix that I already removed the hoses from (which take the longest time to do in this fix) then my only response is that you must be incompetent as a mechanic because it should not have taken that long for you guys to finish the job. I mean, the YouTube video that slowly and carefully shows the same fix is only an hour and a half long! If you're doing it like you know what you're doing without trying to teach someone, why does it take you twice as long? Every other mechanic job I've had done did so way way faster than I could, because I'm not a mechanic. But not you guys.

Joe: You brought your vehicle to us in pieces because you had attempted a fuel pump replacement and was unable to complete the job. We completed the repair using your supplied parts while your wife waited without an appointment and I never saw you present. As for the YouTube video, I am sorry to say I have no idea what you are talking about. Our repairs come with a 36 month/36k mile warranty. Thank you for your input. Susan , Manager, Honest-1 Mill Plain

- Honest-1 Auto Care Vancouver Mill Plain
5

I finally found an auto shop that I can trust and does great work. I have been very happy with the quality work, reasonable prices and friendly staff. Thank you!!!

5

I finally found an auto shop that I can trust and does great work. I have been very happy with the quality work, reasonable prices and friendly staff. Thank you!!!

Thanks for your review Nello! Don't forget our 36 month/36k mile mile warranty! If you have any questions, call me. Susan, Manager

- Honest-1 Auto Care Vancouver Mill Plain
5

Everyone so so nice and incredibly friendly!

5

Friendly and prompt service. I trust that they have my best interests in mind when servicing my vehicles.

5

Aaron was very helpful. They dealt with my car professionally and quickly. I'll be back for sure.

1

They are not honest the advertise 24.95 for an oil change then when I call they said it was going to cost me $71 because of my car. That's the first place I heard of the bases an oil change on what kind of car you have. I heard oh high millage but also the car to?

5

Excellent service. Very nice people. Fast. Great value.

1

If I could leave a no-star review I would. I’ve taken my car to couple different mechanics in Denver and repairs were always completed properly and honestly; but I would NEVER recommend the crooks at Honest-1. They swapped out an engine thermostat which I had requested but left me with a check engine light still on and did not very the repair fixed the issue. Their mechanic stated there was a crack in the upper radiator hose and they did replace that as well. However they missed a clearly compromised engine coolant temp sensor and they replaced the old, stripped out thermostat housing bolts stating they could not find any in stock. I found the screws available for pickup the same day within 10 minutes of this shop. It’s a sad day when an untrained lay person can quickly search google for the necessary parts for proper repair and trained mechanics cannot properly repair a vehicle and send it back to the customer in good working order. I attempted to contact the shop and was met with very unprofessional resistance by the shop manger who’s job should be to listen to the customer and make things right. I am never taking my vehicles to this shop again. Please beware of these crooks and their unprofessional and untrained staff!

Sir; You brought your vehicle to us after trying to repair it yourself and failed. You asked us to remove the bolts to the thermostat housing that you couldn't. At no time did you ask me to evaluate a check engine light or any other components of your vehicle. We offer a 36 month/36k mile warranty nationwide warranty and always want to satisfy our customers.

- Honest-1 Auto Care Vancouver Mill Plain
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