Vancouver Auto Repair

Very satisfied the work done even though it took almost a day . but very carefully working best for the car.

Great customer service and experience!

I highly recommend the Honest-1 Vancouver shop, I was in a bind to get a repair done to my car before I took off on a 5600 mile road trip and they stepped up at the last minutes notice and performed the repair in a expedient manner. When I called late Friday to explain my dilemma to Susie and she told me to bring it in 1st thing in the morning and they would get it done. Corey and Norm finished the job promptly and should be commended. Kudos to the crew there.

Very good at what they do. They work on my 69 mustang when I get into a jam and don't have either the knowledge, space, or time to work on it myself.

I had the best experience with Jerry, he researched every part for my car and used the best products. He even worked with me on the price and had it done the same day when I needed it. I can’t say enough how happy I am with them and my car is running great again!!!! Would definitely recommend.

Decent priced services. Fixed my alignment issue no problem.

Look, I’m not one to typically leave reviews, but this genuinely bothered me enough to say something. I don’t want to sit here and be nasty. I took my vehicle in for a wheel alignment. The place seemed a bit strange. The lady behind the counter spent most of the time I was there in the waiting room discussing flight details on the company phone which seemed weird. I did not wait long to be provided with some things that were wrong with my vehicle. Only to find out that I was being told information about a car that wasn’t mine and was nearly given the wrong car. When I did finally get the list of the many things that were “wrong,” with my car, I was told that my timing belt was in bad shape and that I needed fluids and a new radiator cap. I was told it would be almost 1400$ for it to get fixed. I took it to 2 other places and had another friend of mine who is a mechanic who all took 1 look at the timing belt and had no idea what they’re evaluation was based off of. The timing belt was only replaced about 2 weeks before my visit. I was going to be charged almost 40$ for a new radiator cap alone and went to an auto store and bought one for $7. So, essentially, something I was going to be charged almost $1500 for, turned out to be a neglectful look at the timing belt, a $7 cap, and an 80$ radiator flush. Was just very unhappy altogether. It looks like these reviews are responded to, which is nice, I suppose. Sometimes crazy people leave reviews, but this is just genuine concern. I wouldn’t ever bring my car back there. I don’t have a lot of money to spend in the first place, and I would have wasted a ton of it for no reason.

Quick and cost friendly they took my coupon and added more discounts. In and out within an hour and still have money in my wallet. Not pushy about other fixes that need to be done.

They are the best car place I have ever gone to..

It's located in a back corner off of a busy East Mill Plain. The waiting area is clean. We got there in the morning, and it was already busy. We waited for only a little over an hour. They fix the cars quick. My only comment is the not welcoming treatment of the older lady in the counter. I think she is the manager. She wasn't smiling and was kinda grumpy. A good customer service starts upon the arrival of the customers. I overheard her talking on the phone, and she seems nice though. But the way she treated us is different. She was talking to an older gentleman when we came in, and she asked us to come closer using her pointed finger - that was rude. The other lady she was training is nice though. Looks like she suits to that kind of job.