Vancouver Auto Repair

Trash

I have been to few Honest-1 Auto Care locations, and have always been treated with respect and not condescended to as is the case with many other auto repair places. The rates are fair and the staff is professional when necessary, in addition to being friendly in general. I have no complaints about the work done to my vehicle, an older truck, and the vehicle inspection done every time I go is very accurate and appreciated.

Came in with a coupon, was immediately told it was wrong, and needed to be changed. They blamed a 3rd party. Not my problem if you can't manage your vendor, take it up with them instead of losing customers. Only came in because I had the coupon, I'll be going to my regular mechanic from now on. Edit in response to owner: I did not ask to use two coupons for free service. I was told that the amount on the face of the coupon would not be honored.

Very satisfied the work done even though it took almost a day . but very carefully working best for the car.

Great customer service and experience!

I highly recommend the Honest-1 Vancouver shop, I was in a bind to get a repair done to my car before I took off on a 5600 mile road trip and they stepped up at the last minutes notice and performed the repair in a expedient manner. When I called late Friday to explain my dilemma to Susie and she told me to bring it in 1st thing in the morning and they would get it done. Corey and Norm finished the job promptly and should be commended. Kudos to the crew there.

Very good at what they do. They work on my 69 mustang when I get into a jam and don't have either the knowledge, space, or time to work on it myself.

I had the best experience with Jerry, he researched every part for my car and used the best products. He even worked with me on the price and had it done the same day when I needed it. I can’t say enough how happy I am with them and my car is running great again!!!! Would definitely recommend.

Decent priced services. Fixed my alignment issue no problem.

Look, I’m not one to typically leave reviews, but this genuinely bothered me enough to say something. I don’t want to sit here and be nasty. I took my vehicle in for a wheel alignment. The place seemed a bit strange. The lady behind the counter spent most of the time I was there in the waiting room discussing flight details on the company phone which seemed weird. I did not wait long to be provided with some things that were wrong with my vehicle. Only to find out that I was being told information about a car that wasn’t mine and was nearly given the wrong car. When I did finally get the list of the many things that were “wrong,” with my car, I was told that my timing belt was in bad shape and that I needed fluids and a new radiator cap. I was told it would be almost 1400$ for it to get fixed. I took it to 2 other places and had another friend of mine who is a mechanic who all took 1 look at the timing belt and had no idea what they’re evaluation was based off of. The timing belt was only replaced about 2 weeks before my visit. I was going to be charged almost 40$ for a new radiator cap alone and went to an auto store and bought one for $7. So, essentially, something I was going to be charged almost $1500 for, turned out to be a neglectful look at the timing belt, a $7 cap, and an 80$ radiator flush. Was just very unhappy altogether. It looks like these reviews are responded to, which is nice, I suppose. Sometimes crazy people leave reviews, but this is just genuine concern. I wouldn’t ever bring my car back there. I don’t have a lot of money to spend in the first place, and I would have wasted a ton of it for no reason.