Vancouver Auto Repair

The ladies and gentlemen were quite nice.very satisfied, I'll be telling my friends and coming back myself. 😉

Their labor charges were $200 above everyone else’s for a simple job..

Dishonest-1 auto care.. Front desk gal susan tried charging me over double the price for a diagnostic until I caught it, then price went back down. After I picked my vehical my check gauge light was on and oil pressure gauge had no reading. Susan was very rude too me over the phone when I asked them too fix the problem which id never had until I got it back from their possession. This looks like a good place too go and is clean inside but don't let that fool you. Susan has a horrible attitude for customer service. For that reason I won't be back

I came in to Honest 1 because a friend of mine had a Groupon.. I must say they were very cordial, absolutely informative and class a1 ladies at the front desk, what a relief to have people that know what they're doing behind the counter. I'm quite happy with my oil change and extra information I needed to know about my Chevy. I'll definitely be recommending displace to my friends. 👍✨😁

Time for an oil change they're having a sale on oil flushes for $10 bucks ., Regularly $60 It's nice when you pop in for your oil change with a Groupon for a free oil change I paid $10 bucks for an oil flush ✨👍😃

Brought a vehicle in to have soft breaks checked, received the vehicle back and it went from needing work to having almost no breaking. Was told by Master mechanic that it was definitely safe now. When we called to say the brakes are worse than before and unsafe, Master mechanic and manager just made excuses for their work and lack of diagnosing the problem instead doing what was right and fixing the problem. Spent 5 hours waiting in the shop for shotty work and charged almost 5 hundred. Now lives are in danger from their work and we are back to step one to find an actual honest mechanic.

Brought a vehicle in to have soft breaks checked, received the vehicle back and it went from needing work to having almost no breaking. was told by Master mechanic that it was definitely safe now. When we called to say the brakes are worse than before and unsafe, Master mechanic and manager just made excuses for their work and lack of diagnosing the problem instead doing what was right and fixing the problem. Spent 5 hours waiting in the shop for shotty work and charged almost 5 hundred. Now lives are in danger from their work and we are back to step one, find an honest mechanic.

No hard sale for services and even made suggestions for savings on services with a coupon package which saved about as much the cost of the coupon pkg. But now I have other normal services that won't cost more because the pkg includes oil changes, etc. Pleasant place with Wi-Fi, homey seating areas too. My only complaint, the chairs by the TV were a bit uncomfortable because the padding has broken down but the staff was really nice.

Nothing honest about them. Took advantage of my daughter’s inexperience and age. For a ridiculously overpriced oil change she came away with coolant that was not checked/filled and was found to be low a month later. The electronics in her steering wheel was also no longer working after leaving there. When she brought the car back in to address the issue they were Extremely rude and told her they were not obligated to fix it. Impressive customer service. Would absolutely not recommend this place

Service is fast and efficient and the staff in the front, especially Suzie, are terrific. No matter what the problem, it is diagnosed and a fair estimate for the work is given in understandable terms. They also evaluate all of your car's systems and make recommendations for service with no pressure. I have been in the area for five years and Honest 1 has never let me down.