I sent my daughter down to get my oil changed. Having then never been there before I was not sure what she would encounter. She reported back that the waiting room was noticeably more modern and clean than their competitors: noting that they had a Keurig so her coffee was fresh in addition to a mini-frig full of soda to choose from (all thought she did not have any) and cozy seating for her wait. It was the day before the Fourth of July so as you can imagine, it was a busy day for the shop. Twenty minutes after she checked in, an employee came up to her an apologized for the extended service time and explained the influx of business due to the holiday crowd. I know I personally appreciate when I am kept informed and not dismissed or forgotten by the business. They did not pressure her to buy an excess number of add-on services which I also appreciate. I feel some automotive services see women ignorant targets. Well done Honest -1! We'll be back.